Itallian Hairtech is a Brazilian company, with the following corporate name NETWORK BEAUTY & FASHION COSMETICA LTDA, company, registered in the Register of Legal Entities of the Ministry of Finance under No. 03.424.849/0001-80, with headquarters at Rua Sargento Oswaldo, 142, in the neighborhood of Tatuapé, in the Municipality of São Paulo, in the State of São Paulo, CEP. 03069-020.
Whenever you make a purchase on one of our websites, register on our app, or sign up to receive a certificate through our digital platforms, you provide us with some information that makes it possible to identify you. This information is referred to as personal data and is intended to enable the completion of a transaction.
In accordance with the provisions and concepts contained in the General Law on the Protection of Personal Data, popularly known as the LGPD, (Federal Law No. 13.709.2018), our company will act as the CONTROLLER of your information, which means that we are responsible for defining not only what will happen to it, but also creating means to protect it.
We know that there are many concepts and that all this may be very new to you, so we have made our privacy policy as clear and explanatory as possible, so that you understand it easily, not least because our work is based on a relationship of respect and trust with each client.
But do you know what personal data is?
As mentioned above, according to our legislation, personal data is information relating to a natural person, popularly known as an individual, which is capable of identifying them or facilitating their identification.
The LGPD – General Law on the Protection of Personal Data, determines two very important roles for those who work with this type of information, which are of the utmost importance for you to understand how we operate, as follows:
– “Controller: A natural or legal person, whether governed by public or private law, who is responsible for decisions regarding the processing of personal data;” (Section VI of Article 5 of the General Personal Data Protection Law)
– “Operator: Natural or legal person, governed by public or private law, who processes personal data on behalf of the controller;” (Item VII of art. 5 of the General Personal Data Protection Act)
Itallian Hairtech acts as the controller of the personal data provided by each customer in our virtual environment, for specific purposes. In this way, third parties who provide us with services such as platforms for website development and maintenance, means of payment, among others, are identified as the operators of this data, and must do exclusively what the contractual relationships allow them to do and nothing more.
What data is collected?
We will list below the situations in which we collect your personal data, check them out:
Registration on the institutional website:
Full name
E-mail
Telephone:
In addition to the information above, there is the possibility for the user to create a login through an existing profile on other social media, giving the customer more practicality, comfort and efficiency.
While browsing the platform:
IP address
Session ID
Geo-location data
Date and time of access
Areas visited
Click Log
Cookie identifiers
Data on items purchased or only selected. Data from mobile devices used to access the website (including operating system version, browser, connection and installed software). During access to our app:
Access to the camera
Access to the image gallery
How do we use your personal data?
Your personal data is used to guarantee a quality service and an excellent experience, related to the provision of our products and services to each customer, in our virtual environment, as follows:
To correctly identify the User. To send the products purchased.
For identification in the Call Center To help diagnose and solve technical problems. To enable stock control mechanisms, reverse logistics and product returns; Maintaining records for better communication with our clients; Providing the services made available in the online environment, in compliance with the contractual obligations assumed; Defining and analyzing our customers’ consumption patterns and preferences, including for the dissemination of personalized offers and the indication of products, content, news and other relevant information for a more assertive relationship;
Carrying out advertising campaigns for Itallian Hairtech, including through partnerships with media outlets and social networks;
Consolidation of usage indicators for the services available on our platform and actions for continuous improvement;
Customizing and improving navigability performance;
Increased physical and property security mechanisms;
Reducing the risk of illegal activities and combating fraud;
Compliance with legal or regulatory obligations and/or regular exercise of rights in judicial, administrative and/or arbitration proceedings. To collaborate with compliance with a court order, competent authority or supervisory body. To display personalized advertisements. How are cookies and similar technologies used?
In addition to the data provided by the owner when using digital platforms, we use features such as cookies to improve navigability and the User experience.
Cookies are small files that temporarily store certain preferences identified during visits to the domain, allowing data relating to the computer or other device used by the User in previous browsings to be stored, in order to optimize interaction within the platform.
Certain cookies are essential for the operation of the electronic platform, and it is not possible to make them inactive without negative implications for browsing.
On the other hand, there are also so-called non-essential cookies, which, although not mandatory, allow the User experience to be optimized, providing resources such as the memorization of preferences, search terms and history of products inserted in the “Cart”, for example, thus allowing navigation to take place in a customized manner. You can control the use of non-essential cookies through your browser settings, but this may affect the proper functioning of our platforms.
Who do we share personal data with?
The personal data used by Itallian Hairtech, within the limits of what is necessary, may be shared with some recipients, namely:
Business partners, service providers and suppliers: as many of the services provided depend on working with other companies, we may share personal data with partners – such as technology providers, payment platforms and transportation and logistics companies – which we do in strict compliance with the purposes informed to the data subjects.
Anti-fraud partners: in order to detect fraud, we have to share some personal data indicated by our partners, which may even lead to the contracting of specific anti-fraud services.
External audits: personal data may be shared with external auditing services of our operations, especially for analysis of compliance with privacy, data protection and information security parameters.
Public authorities or official bodies: in order to comply with legal obligations to which we are subject, we may have to share data with public authorities or official bodies, upon request or express legal provision.
How do we protect personal data?
As the controller of our customers’ personal data, Itallian Hairtech has adopted the security policies, mechanisms and procedures available on the market to protect personal data from unauthorized access and from accidental or unlawful destruction, loss, alteration, communication or dissemination.
However, as with all circumstances inherent in the architecture of the internet, security cannot be unrestrictedly guaranteed against all the threats that exist in the virtual environment, and we are committed, to the best of our ability, to using the security measures available to prevent incidents.
In addition, we strive to make our employees aware of the importance of data protection, in order to keep them up to date with the best market practices and the importance of implementing internal flows such as access control and the duty of confidentiality.
How long is personal data retained?
Itallian Hairtech’s personal data retention policy complies with the following guidelines:
Only personal data that is strictly necessary for the fulfillment of the processing purposes is kept in our systems. Therefore, whenever applicable, we purge unnecessary or excessive personal data;
It should also be noted that, even for the purpose of deleting unnecessary data, we preserve the information required for compliance with legal and regulatory obligations or for the regular exercise of our rights.
What are the rights of personal data subjects?
Under the terms of Brazilian law, we highlight the following rights, which may be requested by personal data subjects through the contact channels provided in this Policy, respecting the applicable limits:
Confirmation and access to data: anyone can request confirmation of the existence of processing and access to the data processed by Itallian Hairtech, as well as information on possible sharing with third parties. However, in order to make it possible to exercise this right, we may implement mechanisms to authenticate the identity of the requester, with the aim of guaranteeing the security and protection of the information processed.
Revocation of consent: in situations where consent is required to carry out processing operations, consent may be revoked at any time by expressly expressing it to the data subject, in a simple, free and easily available manner.
Correction: in the event of incorrect, inaccurate or outdated personal data, the data subject may request the correction of this information or even make it possible quickly and immediately by updating their registration on our platform.
Deletion or anonymization: the data subject may request the deletion or anonymization of the data provided in some specific situations – notably when the legal basis for the processing is consent – especially when they believe that their data is being processed excessively, unnecessarily or in breach of the applicable legislation. However, it is entirely possible that, even after the request for deletion, some personal data will continue to be stored, in compliance with legal obligations or for the protection of our interests or those of third parties.
Opposition: the holder of personal data must be given the opportunity to oppose the processing of their personal data, subject to the limits and impositions laid down by law.
Other information:
This Privacy Policy may be updated and adjusted at any time to reflect Itallian Hairtech’s practices regarding privacy and personal data protection. If the update is substantial, we will use the available means to contact our customers so that they are aware of the changes. In any case, the date of the last update will always appear at the end of the document, and it is recommended that the owner keeps an eye on the information provided.
Contact channels:
Now that the General Data Protection Act is in force, you can submit any request regarding the use of your personal data by Itallian Hairtech by filling in the form available on the website www.itallianhairtech.comWe will be happy to assist you!
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